Inclusive Care Starts with Awareness

Successful healthcare teams serve patients from diverse backgrounds, and doing so effectively requires more than just good intentions. This course explores how cultural differences impact patient care, communication, and trust. You'll reflect on your own cultural lens and learn strategies to reduce bias, strengthen rapport, and improve health outcomes for all.

We’ll examine disparities in care across the U.S. and in Oregon specifically, using real-life scenarios, current research, and public health data. Participants will leave with both immediate tools and long-term strategies to build a more inclusive and culturally responsive practice.

• Helps medical and dental teams maintain professional licensure compliance

• Scenario-based and grounded in current research

• Helps teams build stronger connections with diverse patient populations

Tiered Group Pricing Available:

The more team members you enroll, the lower the cost per seat. This is a great opportunity for full-team training at a discounted rate.  Prices will automatically adjust as you add users to your shopping cart, making it easy to save on team-wide training.

Course Objectives:

By the end of this course, participants will be able to:

1. Define cultural competency and explain its importance in healthcare delivery.

2. Identify potential personal and systemic biases that may impact patient care.

3. Analyze healthcare disparities on both national and Oregon-specific levels.

4. Apply strategies to improve communication and trust with patients from diverse backgrounds.

5. Foster a more inclusive and respectful clinical environment through culturally responsive practices.